Frequently Asked Questions
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What Shipping Methods Are Available?
Mostly we shipped by express, by sea, and by land transportation(train) to deliver goods.It depends the cargo volume & weight,we also can send to your agent/forwarder to arrange the shipment.When you place an order, we will let you know or negotiate with you.
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How Long Will it Take To Get My Package?
It depends on what you ordered, normally the sales will tell you the goods ready time ,around the 2-7 days(Bulk order may need more time to prepare it),and add the transportation time.
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How Do I Track My Order?
Once we send out the goods, we will let you know the track number or send you the photos with track number,you can check the goods by track number by yourself.we also help you to track the package till you get it.
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Do I Need A Account To Place Order?
You can create an account ,It will make it easy for you to see your collection and place order.if you want place order,you also can ask our staff to help to place the order.we will be glad to serve you.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”FAQ Second Version” font_container=”tag:h2|font_size:40px|text_align:center|color:%23434343″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1458140045264{margin-top: 30px !important;margin-bottom: 10px !important;}”][/vc_column][/vc_row][vc_row el_class=”inner-top-xs”][vc_column][vc_toggle title=”How Should I to Contact if I Have Any Queries?” el_id=”1459864738156-c9e9af2d-48c9″]You can contact with our staff directly or send us email.[/vc_toggle][vc_toggle title=”What is the MOQ(minimum order quantity)?”]Normally, The MOQ is 10pcs. As you know, we are manufacture and whole seller. But if you are our VIP customer or the parts you need we have in stock,small order and mixed order is acceptable, you can communicate with our sales team.[/vc_toggle][vc_toggle title=”What’s products does your company have?”]we still have more products that haven’t been updated in time. If you need some other products that haven’t find it in our store, you can also contact us at any time, we will check it and reply for you as soon as possible, no matter you buy it or not.[/vc_toggle][vc_toggle title=”How can I get a catalog?”]Please contact with our staff to get it.thanks![/vc_toggle][vc_toggle title=”How about the after sale service?”]If there is quality problems, please let us know, we will resolve the problem for you 100%. if you give us relevant test data or picture evidence to help us find the reason quickly. It will be much appreciated.[/vc_toggle][vc_toggle title=”why choose us?”]Offer Top quality & competitive products. We can produce the items as customers’ requirement. Each product strictly tested 100% working before shipping, 12 months warranty. Professional sales team, perfect after-sales service. 24 hours online service[/vc_toggle][/vc_column][/vc_row]
